---
title: Rewards
description: "**Pro feature:** This page needs TrueCommunity Pro with the Gamification module turned on. Go to **TrueCommunity → Gamification** and open the **Rewards** tab. Rewards give members something real when they earn a badge, finish in a challenge's top places or…"
url: "https://truecommunitypro.com/docs/gamification-rewards/"
updated: "2026-10-30"
category: "Pro: Gamification"
---

# Rewards

**Pro feature:** This page needs TrueCommunity Pro with the Gamification module turned on.

Go to **TrueCommunity → Gamification** and open the **Rewards** tab.

Rewards give members something real when they earn a badge, finish in a challenge's top places or reach a rank: a store coupon, a discount code, a place in a course or a place in a group.

[![The Rewards tab](https://truecommunitypro.com/wp-content/uploads/2026/10/tc-doc-g-rewards-list.png)](https://truecommunitypro.com/wp-content/uploads/2026/10/tc-doc-g-rewards-list.png)
The Rewards tab

The list shows each reward, what triggers it, what it gives, how many members have it and whether it is active. Filter by **Badges**, **Challenges** or **Levels**. Hover a reward for **Edit**, **Recipients**, **Pause** and **Delete**.

## Add a reward

Click **Add reward**. You can also start from a badge (**Perks for earners**) or a challenge (**Bonus prizes**). The form has three parts.

[![The reward form](https://truecommunitypro.com/wp-content/uploads/2026/10/tc-doc-g-reward-form.png)](https://truecommunitypro.com/wp-content/uploads/2026/10/tc-doc-g-reward-form.png)
The reward form

### 1. Reward details

- **Name**: for you; members see the benefit.
- **Status**: tick **Active** to give this reward from now on.

### 2. When

| Trigger | Which | Extra option |
| --- | --- | --- |
| **Badge earned** | One or more badges | **Given by hand**: also reward badges an admin awards by hand |
| **Challenge placing** | One or more challenges | **Finishing places**: 1 to 1 rewards the winner only; 1 to 3 rewards the podium |
| **Level reached** | One or more ranks |  |

### 3. Gives

| Benefit | What to fill in |
| --- | --- |
| **WooCommerce coupon** | **Code to copy**: pick an existing coupon, or click **Create a code**. Its rules and expiry date are copied, and each member gets their own single-use code. **Code prefix**: codes look like PREFIX-7K3M9PQX (letters and numbers only). |
| **Easy Digital Downloads discount** | The same as the coupon: pick a discount code to copy and an optional prefix. |
| **Course access** | The course, and the role: **Student** or **Instructor**. |
| **Group membership** | The group, and the role: **Member** or **Moderator**. |

**Tip:** Keep the original coupon or discount code inactive, so nobody can use it directly. Members only use their own copies.

Click **Save reward**. If WooCommerce coupons are turned off, the form warns you, because members cannot use the codes at checkout until you turn them on.

## Who gets it, and when

- Each member gets a reward once per badge, challenge or rank.
- Challenge rewards arrive when the challenge ends and settles.
- Members who already qualified before you created the reward: open **Recipients** and use the button that gives the reward to every member who qualifies but has none.
- **Pause** stops new grants. **Delete** removes the reward; members keep what they were already given.

## When something is taken back

If a badge is taken back or a member is removed from a challenge, the reward goes with it: an unused code is removed from the member (a used one stays in the store for its order), and a course or group place returns to what it was.

## See who has a reward

Click **Recipients** on a reward to see each member, what it was for, their code or place, whether it was used, and the date.

[![Reward recipients](https://truecommunitypro.com/wp-content/uploads/2026/10/tc-doc-g-reward-recipients.png)](https://truecommunitypro.com/wp-content/uploads/2026/10/tc-doc-g-reward-recipients.png)
Reward recipients

Members find their rewards under **Rewards → My rewards**. See [The Rewards page](https://truecommunitypro.com/docs/rewards-page/).