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Affiliate Terms

Affiliate Terms and Conditions

These terms apply to everyone in the TrueCommunity affiliate program. By applying, you agree to them.

Effective date: November 6, 2026

The short version

  • 25% commission on the first purchase by each new customer you refer
  • 30-day cookie window and a 30-day hold before commissions are paid
  • Monthly PayPal payouts once you reach $200
  • No brand-keyword ads, no self-referrals, no spam
  • Always tell your audience you may earn a commission

1. The program

The TrueCommunity affiliate program lets approved affiliates earn a commission for referring new customers to TrueCommunity Pro. “We” and “us” mean TrueCommunity. “You” means the affiliate.

Joining is free. You are an independent partner, not an employee, agent or representative of TrueCommunity.

2. Joining

  • You must be at least 18 years old and give accurate details when you apply.
  • We review every application, usually within 48 hours, and may accept or decline any application at our discretion.
  • One affiliate account per person or business. Keep your login details private.

3. Commission

  • You earn 25% of the amount paid for the first purchase by a new customer you refer, after discounts and excluding taxes and payment fees.
  • Commission applies to all TrueCommunity Pro plans, yearly and lifetime.
  • Renewals, upgrades and later purchases by the same customer do not earn commission unless we announce otherwise.
  • The TrueCommunity mobile app is coming soon as a separate product. Its commission terms will be published when it launches.
  • A “new customer” is someone who has not bought TrueCommunity Pro before.

4. Tracking and cookies

  • When someone clicks your affiliate link, a cookie records the referral for 30 days.
  • If they buy within 30 days, the sale is credited to you. If several affiliates refer the same customer, the last click before purchase gets the credit.
  • Referrals that cannot be tracked, for example because cookies are blocked or cleared, are not eligible for commission.
  • Our tracking records are final for calculating commission.

5. Refunds and reversals

TrueCommunity Pro has a 14-day money-back guarantee. Commission on a refunded, disputed or charged-back order is cancelled.

If a commission was already paid for an order that is later refunded or reversed, we deduct it from your next payout.

6. Payouts

  • Commissions are held for 30 days after the sale, to cover the refund window.
  • We pay monthly by PayPal once your approved balance reaches $200. Balances below $200 roll over to the next month.
  • Keep your PayPal email up to date in your affiliate dashboard. We are not responsible for payments sent to an incorrect address you provided.
  • Any PayPal or currency conversion fees are your responsibility.

7. How you may promote

  • Honest reviews, comparisons, tutorials and case studies
  • Blog posts, videos, podcasts, newsletters and social posts
  • Recommending TrueCommunity to your own clients
  • Discount codes we create for you

Your content must be accurate. Describe features, prices and limits as they appear on truecommunitypro.com, and don’t promise features that are not released.

8. What is not allowed

  • Paid search ads that bid on “TrueCommunity”, “TrueCommunity Pro” or close variations or misspellings
  • Buying through your own affiliate link, or referring accounts you or your business control
  • Listing coupon codes we did not give you, or posting codes on coupon and deal sites without our written approval
  • Spam of any kind, including unsolicited email, messages or comments
  • Misleading claims, fake reviews, or pretending to be TrueCommunity or its team
  • Cookie stuffing, hidden links, pop-ups that set cookies without a click, or any other way of faking referrals
  • Promoting on sites with illegal, hateful, adult or pirated content, including nulled plugin sites

Commission earned through any of these methods is cancelled.

9. Our brand

You may use the TrueCommunity name, logo and screenshots to promote the program, as long as you don’t change them or suggest that we endorse you. Write the name as “TrueCommunity”.

Don’t register domains, social accounts or app names that include “TrueCommunity”.

10. Disclosure

Clearly tell your audience that you may earn a commission from your links. Place the disclosure near the link, in plain words, as required by laws such as the US FTC Endorsement Guides.

11. Taxes

You are responsible for reporting and paying any taxes on your commissions. We may ask for tax details before paying you, where the law requires it.

12. Termination

  • You can leave the program at any time by contacting us.
  • We may suspend or close your account at any time. If you break these terms, unpaid commissions are cancelled.
  • If we close your account for any other reason, we pay approved commissions above $200 in the next payout cycle.

13. Changes

We may change these terms, the commission rate or the program. We’ll update the effective date on this page and notify active affiliates by email. Changes apply to sales made after the effective date. If you keep promoting after a change, you accept the new terms.

14. Liability

The program is provided as is. We are not liable for indirect or lost-profit damages, or for tracking interruptions caused by browsers, hosting or third-party services. Our total liability is limited to the commissions owed to you in the last three months.

15. General

These terms are governed by the laws of [Country/State]. If any part is found unenforceable, the rest still applies. Our Privacy Policy explains how we handle your personal data.

Questions? Contact us.

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