Pro feature: This page needs TrueCommunity Pro.
Go to Gamification Pro → Member Points and search for a member by name, username or email.
You see their current balance, rank and full Points history.
Adjust points #
Enter an Amount and an optional Note (for example “Bonus for hosting the meetup”), then click Apply. Use a negative number, like -50, to take points away while keeping the history.
Remove an entry #
Remove a single line from the history. Its points come off the balance and the leaderboards.
Start a member over #
Wipes the member’s points, history and challenge entries. Badges they no longer qualify for are taken back.
Important: Starting over cannot be undone.